Technical support
Mon–Fri, 10:00 AM to 6:00 PM
Platform setup, updates, operation and technical issues.
Contact us
Contact the iEXExchanger team
For licensing, launch, updates and technical support, contact us on Telegram — our main communication channel.
If you do not use Telegram or need to send important documents or a detailed inquiry, email us.
Working hours
Hours are shown in Dubai time — GMT+4.
Licensing and launch
Daily, 09:00 AM to 11:00 PM
License selection, payment terms and preparing your exchange service for launch.
For an existing project, include the domain or order number. For a technical issue, add a screenshot and the steps to reproduce it.
Contact channels
Contact the team about the platform or reach out to the relevant department.
Telegram
All general inquiries
Licensing, launch, updates and technical support — contact the team about any aspect of using the platform.
Additional contact channel
For important documents, detailed inquiries and getting in touch if you do not use Telegram.
Legal matters
Contracts, legal documents and official correspondence with the company.
Official inquiries
Work with us
Joint projects, cooperation proposals and questions about the partner programme.
Proposals and partnerships