Frequently Asked Questions (FAQ)

Q: Предоставляете ли вы техническую поддержку?

Да, мы предоставляем бесплатную техническую поддержку по всем вопросам касаемо обменного пункта. За консультацией вы можете обратиться в любое время. Способы связи доступны в разделе Контакты

Q: Предоставляете ли вы бесплатные обновления?

Все обновления предоставляются бесплатно

Q: How Long Does It Take to Launch?

We guarantee that the software installation on your server will be completed within 1–3 hours after receiving access to your VPS. Once the installation is finished, you can immediately start using the platform.

Q: What Amount of Reserve Funds is Required?

Establishing an adequate reserve fund is crucial for the successful launch and smooth operation of your exchange service. Reserve funds are essential to promptly fulfill customer requests, ensuring uninterrupted service and building trust with your users. The recommended initial reserve amount per each payment system is between $1,000 and $1,500 USD . This range is optimal for beginning operations, allowing you to efficiently process most standard user requests. The ideal reserve size depends on several key factors: Number and popularity of exchange directions The more exchange directions you offer and the higher their popularity, the larger your reserve should be. Average size and frequency of user transactions If you anticipate high transaction volumes or frequent requests, increasing your reserve is advisable. Volatility of currencies involved For exchanges involving cryptocurrencies or highly volatile currencies, it’s prudent to maintain a larger reserve to mitigate exchange-rate risks. Speed of reserve replenishment If you’re able to quickly replenish reserves, initial amounts might be lower. Conversely, slower replenishment capabilities will require maintaining larger reserves. As your business grows, you can adjust and scale your reserves accordingly. Proper management of reserve funds is essential for the stability of your exchange platform, enhancing your service’s reputation and encouraging customer loyalty.

Q: Где посмотреть лицензионное соглашение?

Лицензионные соглашения можно посмотреть на нашем сайте . Кроме этого, ознакомиться с лицензионным соглашением вам предлагается в момент покупки и/или установки всех программного продукта «iEXExchanger».

Q: Есть ли защиты от DDoS атак?

Мы рекомендуем использовать сервис CloudFlare.com (также оказываем бесплатную услуг по подключению данного сервиса).

Q: Is it Possible to Change the Domain Name?

After purchasing a license, changing the associated domain name is not possible. The license is bound to the specific domain you provided during purchase and cannot be transferred to another domain. Therefore, it’s important to carefully verify and select your domain name before finalizing the purchase.

Q: Do I Need to Register a Business (LLC or Individual Entrepreneur) and How Should I Pay Taxes?

The necessity of registering a legal entity (such as LLC, individual entrepreneur, or another business structure) and the rules for tax payment depend on the laws of the country in which you plan to operate your exchange service. We strongly recommend consulting a qualified lawyer or tax professional in your jurisdiction for precise and up-to-date guidance. It’s worth noting that many exchange services operate without formal business registration if local laws allow it and if this aligns with the scale of their activities. However, in many jurisdictions, official registration becomes mandatory once certain revenue thresholds are met or when dealing with transactions involving bank accounts. Therefore, clarifying the legal and tax requirements in your country before starting operations is essential to mitigate risks and ensure compliance.

Q: What is Required to Open an Exchange Service?

To launch your own currency exchange platform and ensure seamless operation, you’ll need the following essentials prepared in advance: Domain Name The website address where users can find and use your exchange service. VPS Server A reliable virtual private server that ensures stable performance of your exchange platform and secures user data. Accounts with Payment Systems and Bank Accounts Register accounts with the payment systems and banks you plan to work with. This step is essential for handling transactions and exchanging electronic and fiat currencies. Reserve Funds Establish a financial reserve to facilitate prompt payouts and timely processing of user exchange requests. These components will enable you to quickly and professionally launch your exchange service, providing high-quality and reliable services to your

Q: How to Purchase and Obtain an Invoice

All software products from iEXExchanger can be purchased through the “Buy Script” section on our website. To complete your purchase and obtain an invoice: Navigate to the “Buy Script” section. Choose the appropriate license and click the “Buy” button. Log into your personal account to finalize your order and receive the invoice. Important: To place an order and receive the necessary supporting documents, you must be logged in. If you don’t yet have an account on our website, you can register here .

Question 1

Предоставляете ли вы бесплатные обновления?

Question 2

What Amount of Reserve Funds is Required?

Question 3

Is it Possible to Change the Domain Name?

Question 4

What is Required to Open an Exchange Service?

Question 5

How to Purchase and Obtain an Invoice

Question 6

Does iEXExchanger Have a Subscription Fee?

Question 7

Предоставляете ли вы техническую поддержку?

Question 8

How Long Does It Take to Launch?

Question 9

Есть ли защиты от DDoS атак?

Question 10

Do I Need to Register a Business (LLC or Individual Entrepreneur) and How Should I Pay Taxes?

Question 11

Minimum Software Requirements

Question 12

Can I customize the platform’s design myself?

Question 13

Does iEXExchanger Have a Subscription Fee?

Question 14

Где посмотреть лицензионное соглашение?

Question 15

License Return and Exchange Policy

Frequently Asked Questions (FAQ)

Приобретение лицензии

Предоставляете ли вы бесплатные обновления?

What Amount of Reserve Funds is Required?

Is it Possible to Change the Domain Name?

What is Required to Open an Exchange Service?

How to Purchase and Obtain an Invoice

Выбор продукта

Does iEXExchanger Have a Subscription Fee?

Работа с продуктом

Предоставляете ли вы техническую поддержку?

How Long Does It Take to Launch?

Есть ли защиты от DDoS атак?

Do I Need to Register a Business (LLC or Individual Entrepreneur) and How Should I Pay Taxes?

Minimum Software Requirements

Can I customize the platform’s design myself?

Does iEXExchanger Have a Subscription Fee?

Лицензирование продуктов

Где посмотреть лицензионное соглашение?

License Return and Exchange Policy

Have questions about purchasing or launching?