iEXExchanger Help Center

Question 1

Is it Possible to Change the Domain Name?

Accepted Answer

After purchasing a license, changing the associated domain name is not possible. The license is bound to the specific domain you provided during purchase and cannot be transferred to another domain. Therefore, it’s important to carefully verify and select your domain name before finalizing the purchase.

Question 2

What Amount of Reserve Funds is Required?

Accepted Answer

Establishing an adequate reserve fund is crucial for the successful launch and smooth operation of your exchange service. Reserve funds are essential to promptly fulfill customer requests, ensuring uninterrupted service and building trust with your users.The recommended initial reserve amount per each payment system is between $1,000 and $1,500 USD. This range is optimal for beginning operations, allowing you to efficiently process most standard user requests.The ideal reserve size depends on several key factors:Number and popularity of exchange directionsThe more exchange directions you offer and the higher their popularity, the larger your reserve should be.Average size and frequency of user transactionsIf you anticipate high transaction volumes or frequent requests, increasing your reserve is advisable.Volatility of currencies involvedFor exchanges involving cryptocurrencies or highly volatile currencies, it’s prudent to maintain a larger reserve to mitigate exchange-rate risks.Speed of reserve replenishmentIf you’re able to quickly replenish reserves, initial amounts might be lower. Conversely, slower replenishment capabilities will require maintaining larger reserves.As your business grows, you can adjust and scale your reserves accordingly. Proper management of reserve funds is essential for the stability of your exchange platform, enhancing your service’s reputation and encouraging customer loyalty.

Question 3

Where can I view the license agreement?

Accepted Answer

You can view the license agreements on the official iEXExchanger website. The agreement is also shown during purchase or installation of the iEXExchanger software product.

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