AI Support Bots for Crypto Exchangers: What to Automate, What Not To
7 hours ago4 min.
iEXExchanger blog
Top this week
News
21 Banks Team Up to Launch a Joint Dollar Stablecoin by 2027
Bank of America, Citi, Goldman Sachs and 18 other banks and asset managers plan to issue a joint dollar stablecoin. The operating company should form by year-end, with launch targeted for the first half of 2027.
6 hours ago
4 min.
London Stock Exchange to tokenize UK's 100 biggest stocks with Kraken
The London Stock Exchange has teamed up with Kraken's parent company Payward to put tokens on the shares of the UK's 100 largest listed firms. Investors in 110+ countries can buy in — UK residents can't, yet.
11 hours ago
4 min.
Nvidia pours $3.5 billion into MediaTek via convertible bonds
Nvidia bought nearly all of MediaTek's $3.5 billion convertible bond issue, the largest of its kind in Taiwan's history. In return, the chipmaker will adopt NVLink Fusion and expand its PC and automotive AI chip lineup.
14 hours ago
4 min.
AI & Tech
AI Support Bots for Crypto Exchangers: What to Automate, What Not To
An AI chatbot already resolves a third of a crypto exchanger's support tickets faster than a human agent — but it shouldn't touch disputed transactions alone. Here's where to draw that line, based on a real scenario.
7 hours ago
4 min.
AI Transaction Monitoring: How Exchangers Catch Fraud Before Payout
AI transaction monitoring helps a crypto exchanger spot a scammer in seconds instead of after a support ticket. Here's how the scoring works, which signals it catches, and why manual AML checks fall behind.
August 8, 08:28
5 min.
AI Transaction Monitoring: A 7-Point Checklist for Exchangers
Manual fraud rules miss real schemes and block honest customers. Here's how AI transaction monitoring actually works, and the 7 criteria that matter when choosing a tool for your exchanger.
August 5, 08:30
5 min.
Blockchain
Zero-Knowledge Proofs in Crypto: 5 Myths Debunked
Zero-knowledge proofs let you prove facts — like an exchange's solvency — without revealing the data behind them. Here are 5 myths about ZK-proofs and proof-of-reserves, debunked for anyone running a crypto business.
15 hours ago
5 min.
Zero-Knowledge Proofs Explained: What They Are and How They Work
Zero-knowledge proofs let you prove something is true without revealing the underlying data. Here's how zk-rollups and zkKYC actually work — and why exchanger owners should care in 2026.
August 7, 08:28
5 min.
Cross-Chain Bridges in 2026: Three Scenarios Exchangers Should Watch
Cross-chain bridges remain the weakest link in multi-network transfers. We break down how they work, why they keep topping the hack charts, and three scenarios for 2026 — with practical steps for exchanger owners.
August 5, 16:25
5 min.
Wallets
Why Your Exchanger Needs a Multisig Wallet, Not Just One Key
One compromised key can empty an exchanger's balance in minutes. Here's how multisig wallets actually work, how to pick a signature scheme, and the mistakes that quietly turn multisig into paperwork.
August 9, 08:14
5 min.
Hot Wallet vs. Multisig: How to Store Crypto Reserves Safely
An exchanger's real risk isn't just a hacked hot wallet — it's a single lost key to cold storage. Here's how a three-tier scheme with multisig protects against both, without slowing down daily payouts.
August 6, 08:40
5 min.
5 cold wallet myths that quietly cost exchangers real money
A cold wallet feels like a one-click fix for custody risk — go offline, sleep easy. In practice, several myths around cold storage quietly cost exchangers money and access to their reserve. Five worth unlearning.
August 4, 16:27
6 min.