Please read these Terms of Use carefully before using the Website.
By accessing the Website, creating an account, purchasing licenses, ordering services, submitting support requests, or otherwise using any iEXExchanger products or services, you acknowledge that you have read, understood, and fully accepted these Terms of Use.
If you do not agree with these Terms, in whole or in part, you must immediately discontinue the use of the Website and all Company services.
1. DefinitionsCompany means IEXEXCHANGER FZCO (United Arab Emirates) and/or iEXExchanger LLC (United States of America), acting jointly or separately depending on the product, license, service, or solution being provided.
User means any individual, sole proprietor, self-employed person, representative of an organization, or legal entity using the Website or Company services.
Website means https://iexexchanger.com, including all related subdomains, control panels, client areas, documentation, APIs, web applications, and other resources owned or operated by the Company.
Account means a User account created to access Company products, services, and resources.
Services means any software, licenses, updates, documentation, products, services, consultations, APIs, support services, and other solutions provided by the Company.
2. General Conditions of Use2.1. Use of the Website constitutes full acceptance of these Terms.
2.2. The Company reserves the right to modify the functionality, structure, content, design, and interfaces of the Website at any time without prior notice.
2.3. The Company may modify, suspend, discontinue, or replace any product, service, license, feature, or functionality at its sole discretion.
2.4. Information published on the Website is provided for informational purposes only and does not constitute a public offer unless explicitly stated otherwise.
2.5. The Company reserves the right to refuse registration, license sales, service provision, technical support, or further cooperation with any User if necessary to comply with applicable laws, ensure security, prevent abuse, or protect the interests of the Company.
3. User Rights and Responsibilities3.1. The User confirms that they are at least 18 years old or otherwise possess all necessary legal rights and authority to use the Website and Company services.
3.2. The User agrees to use the Website and Services only for lawful purposes.
3.3. The User is solely responsible for the legality, accuracy, completeness, and correctness of any information submitted, uploaded, published, or otherwise provided through the Website, Account, support requests, forms, or Company services.
3.4. The email address specified during account registration serves as the primary identifier of the User, Account, licenses, and services.
The registered email address is permanent and cannot be changed after account creation.
The User is solely responsible for maintaining access to the registered email address and assumes all risks associated with its loss, deletion, suspension, compromise, or inability to access it.
The Company is under no obligation to modify, replace, restore, transfer, or update the User’s email address regardless of the reason for such request.
3.5. The User is responsible for maintaining the confidentiality of login credentials, passwords, verification codes, and other authentication data.
3.6. The User must immediately notify the Company of any unauthorized access to their Account.
3.7. The User agrees to respect and protect the intellectual property rights of the Company.
3.8. The User is responsible for all activities conducted through their Account.
4. Company RightsThe Company reserves the right to:
- modify the Website, Services, and Software;
- modify pricing for services and licenses;
- restrict access to specific sections or features;
- temporarily suspend Services;
- block or delete User accounts;
- request identity verification;
- remove User content;
- refuse to provide services;
- perform maintenance and technical work without prior notice.
Users are prohibited from:
- performing scraping, parsing, automated data collection, or bulk data extraction;
- attempting password guessing or credential attacks;
- conducting security testing without written authorization;
- exploiting software vulnerabilities;
- accessing or attempting to access other users’ data;
- bypassing security measures or restrictions;
- interfering with the operation of the Website, APIs, Software, or Services;
- distributing malware or malicious software;
- conducting DDoS attacks or similar disruptive activities;
- using the Website for illegal activities;
- using Company materials to create competing products or services;
- copying documentation, software, databases, designs, interfaces, or other Company materials without written authorization.
6.1. The User is solely responsible for the security of their Account.
6.2. The Company is not responsible for the consequences of loss of access to an Account or registered email address.
6.3. The Company may temporarily suspend an Account pending a security review.
6.4. The Company may request proof of identity, ownership of an Account, license, or service.
7. Intellectual Property7.1. All rights to the Website, Software, documentation, databases, designs, interfaces, images, logos, trademarks, text, videos, and other materials belong to the Company or its partners.
7.2. Any use of the Company’s intellectual property is permitted only with prior written authorization from the rights holder.
7.3. Copying, publishing, distributing, selling, modifying, or otherwise using Company materials without written authorization is prohibited.
8. Personal Data and Privacy8.1. The User consents to the processing of personal data for the purpose of providing services, licensing, software maintenance, technical support, and fulfilling obligations under these Terms.
8.2. The Company may collect, store, process, and use personal data to the extent necessary to provide its Services.
8.3. The Company may use anonymized data for analytics, statistics, product development, and service improvement.
8.4. The Company may send informational, technical, service-related, and marketing communications to Users.
8.5. The Company may disclose personal data to governmental authorities where required by applicable law.
8.6. Personal data is processed in accordance with the Company’s Privacy Policy.
9. Third-Party Services9.1. The Website and Services may rely on third-party software, infrastructure, and services.
9.2. The Company is not responsible for the operation, availability, or actions of:
- Telegram;
- Cloudflare;
- payment providers;
- hosting providers;
- CRM systems;
- external APIs;
- third-party websites;
- third-party services.
10.1. The Website, Software, Services, documentation, and all related materials are provided on an “AS IS” and “AS AVAILABLE” basis.
10.2. The Company does not guarantee uninterrupted operation, error-free performance, or suitability for the User’s specific expectations.
10.3. The Company shall not be liable for:
- actions of Users;
- actions of third parties;
- loss of data;
- server failures;
- hardware failures;
- hosting failures;
- Internet outages;
- governmental actions;
- third-party service failures;
- consequences resulting from the use of information published on the Website.
10.4. Users are solely responsible for maintaining current backups of their files, databases, project configurations, and other data.
10.5. The Company shall not be liable for any loss of data resulting from User actions, third-party actions, infrastructure changes, updates, system failures, or circumstances beyond the Company’s control.
11. Suspension and Termination of Access11.1. The Company may restrict, suspend, or terminate access to the Website, Services, licenses, or Accounts if the User violates these Terms.
11.2. The Company may suspend an Account if there are indications of security violations, fraud, abuse, or unlawful activity.
11.3. Suspension or termination of access does not release the User from any obligations incurred before such action.
12. Changes to the Terms12.1. The Company may modify these Terms at any time.
12.2. A revised version becomes effective two (2) calendar days after publication on the Website unless stated otherwise.
12.3. Continued use of the Website after changes take effect constitutes acceptance of the updated Terms.
13. Final Provisions13.1. These Terms remain in effect throughout the entire period of Website and Service usage.
13.2. These Terms supersede all prior agreements and understandings relating to the use of the Website.
13.3. Use of the Website, purchase of licenses, receipt of services, or interaction with the Company does not create any agency, partnership, franchise, employment, joint venture, or similar relationship unless expressly stated in a separate written agreement.
13.4. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
13.5. Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its rights.
13.6. The Company may use anonymized support requests, feedback, suggestions, recommendations, and ideas submitted by Users for the purpose of improving products, services, documentation, and software without compensation.
13.7. Use of the Website constitutes full acceptance of these Terms.
Contact InformationIEXEXCHANGER FZCO
Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
iEXExchanger LLC
Delaware, United States of America
Email: support@iexexchanger.com